Your insoles may be stuck together in the package, gently pull the two insoles apart to reveal the insole pair. Designed for people whose feet experience discomfort during the day. Double-layer system provides support and cushioning for long lasting comfort. Bottom layer of Sure Grip Foam stays in place with less wrinkling and bunching. Trim to fit in virtually any shoe. Dr. Scholl's offers a Money Back Guarantee if you're not satisfied with the product.