Contact us
Questions about a piece, sizing or an order? Send us a message below or email oxfordum.uk@gmail.com. If it's about an order, please include your order number.
$10 off $150+ · code WELCOME10
$10 off your first order of $150+ with code WELCOME10
Complimentary gift note
Complimentary gift note with every order
$10 off $150+ · code WELCOME10
$10 off your first order of $150+ with code WELCOME10
Complimentary gift note
Complimentary gift note with every order
Questions about a piece, sizing or an order? Send us a message below or email oxfordum.uk@gmail.com. If it's about an order, please include your order number.
You'll receive an order confirmation email right after checkout. If you can't find it, check your spam or promotions folder, then contact us with the name and email you used at checkout.
Contact us as soon as possible with your order number and the correct address. We can update it until the order is dispatched; once it has shipped, the address can no longer be changed.
We ship to the United States and Canada. Canadian orders may be subject to customs duties or brokerage fees on delivery. See Delivery & Returns for details.
Orders are prepared and dispatched within 1–3 business days, and delivery typically takes 3–7 business days within the US or 5–10 business days to Canada after dispatch. Personalized, made-to-order pieces are crafted first, as shown on their product page. You'll receive a tracking number by email once your order ships — track your order.
We accept returns within 30 days of delivery for pieces in their original, unworn condition and original packaging. Personalized pieces and items marked Final Sale can't be returned unless they arrive defective, damaged or incorrect. Return shipping is the customer's responsibility unless the item arrived defective, damaged or incorrect. Contact us to start a return — full details in our Return Policy.
Use our Ring Size Guide. If you're between sizes or unsure, send us a message before ordering and we'll help.